Refund & Return Policy
Transparent Refund Guidelines for Jobsetale.com Users
1. Introduction
26/06/2026 At Jobsetale.com, we strive to provide high-quality job listing and recruitment services. This Refund & Return Policy explains the conditions under which refunds may be granted for paid services offered through our platform.
2. Nature of Services
JobSetale.com provides digital services including:
- Job Posting Packages
- Featured Job Listings
- Employer Subscription Plans
- Premium Recruitment Services
- Advertising & Promotional Services
3. Refund Eligibility
Refund requests may be considered in the following situations:
- Duplicate payment made by mistake.
- Technical error resulting in unsuccessful service activation.
- Payment deducted but service not delivered.
- Billing errors caused by the platform.
4. Non-Refundable Services
The following services are generally non-refundable:
- Published job postings.
- Featured or sponsored job advertisements.
- Subscription plans already activated.
- Candidate database access.
- Recruitment and marketing services already delivered.
- Services partially or fully utilized by the customer.
5. Refund Request Process
To request a refund, users must contact our support team with:
- Registered Email Address
- Transaction ID
- Payment Receipt
- Reason for Refund Request
Refund requests should be submitted within 7 days of the original payment date.
6. Refund Approval
All refund requests are reviewed individually. Approval depends on the circumstances and compliance with this policy.
JobSetale.com reserves the right to approve or reject any refund request after investigation.
7. Refund Processing Time
Once approved, refunds are generally processed within 7–14 business days.
The amount will be credited back through the original payment method, subject to banking and payment gateway timelines.
8. Cancellation Policy
Users may cancel future subscription renewals at any time through their account settings. Cancellation does not automatically qualify for a refund of previously paid fees.
9. Limitation of Liability
JobSetale.com does not guarantee job placement, interview calls, candidate responses, or recruitment success. Payments made for platform services are not based on hiring outcomes.
10. Changes to This Policy
We reserve the right to modify this Refund & Return Policy at any time. Updated versions will be published on this page with a revised effective date.
11. Contact Us
Jobsetale.com Support Team
Email: help@jobsetale.com
Website: https://jobsetale.com
Business Hours: Monday – Saturday, 10:00 AM to 6:00 PM